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What is social support?Much like tech support, Social Support is a range of services only usable through a network of peers, providing assistance with technology products such as equipment,software, computers, or other electronic or mechanical goods. In general, social support services attempt to help the user solve specific problems with a product which another member of the network is familiar with—rather than having to rely on manufacturers to provide training, customization, or other support services. Land surveyors have a hard time tracking down manuals and tutorials for how to use the equipment they buy, so there needed to be a new system for social support in which surveyors help one another solve problems in the field. social support - video |
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