What is Account Director?

The person at an agency (usually advertising or some sort) who listens to and interprets client and agency team members' problems, thoughts, challenges, goals, preferences, opinions, and more - and then tries to make sense of it for everyone else.

AKA: A universal partner to clients & agency; ping pong ball; conductor; pilot; captain; cheerleader; hostess; strategist; go-getter; ball-buster; fixer; and problem solver....a regular Don Draper.

We didn't understand what the client meant, but the Account Director did - so we're saved (for now).

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Account Director - video