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What is customer care?
A completely useless specimen, incapable of making any sensible decision. Bordering on retarded.
A real waste of oxygen and totally incompetent at life in general.
Universally hated by all
Employee: Why are we doing this exactly?
Customer Care Manager: blah, blah, erm, blah
Employee: ok, then I'll just do it and watch you fail!
customer care - video
Customer care - what is it?
Listening to your customer's issue with empathy and then with knowledge, assisting your customer to a satisfactory resolution for her/him and the company you represent in a postive and friendly fashion.
Customer care is a concept of how to treat a customer no matter what the issue. Treat the person as you yourself would like to be treated.
What does "customer care" mean?
Meeting the expectations of the customers and giving them more than what they expected.
Example:
BUY 1 GET 1 FREE....so on..