|
|||||
What is Second voice?In any sales or Call Center environment a second voice is the use of a second voice to soften the customer into making an otherwise perhaps unwanted purchase/investment/decision. This is basically using the advantage of having a third party enter the relationship and manipulate the customer. This can be used at any stage of the relationship, whenever an agent feels that assistance is needed to make a sale. Hey come here a second Bill i need a second voice with this client. Second voice - videoSecond voice - what is it?In any sales or Call Center environment a second voice is the use of a second voice to soften the customer into making an otherwise perhaps unwanted purchase/investment/decision. This is basically using the advantage of having a third party enter the relationship and manipulate the customer. This can be used at any stage of the relationship, whenever an agent feels that assistance is needed to make a sale. Hey come here a second Bill i need a second voice with this client. |
|||||
www.Definder.net Powered by Urban Dictionary |